I re-installed vista os. At the bottom of that page there is a link to a troubleshooting wizard named "Problem with the Integrated Web Camera" Wizard ID You will be asked to submit the model name of your computer and its operating system, then you can select the type of problem you are having, which is "The microphone is not working". It will show you how to run the Dell Diagnostics tests on the webcam to find out if the hardware has failed and where to get help if it has.
It has the details of the several pieces of software to reinstall if the hardware is okay. Browse Community. Laptops General - Read Only. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by theprodigy11 Unsolved. All forum topics Previous Topic Next Topic. Replies Macadamian 2 Bronze. Sometimes the Dell QuickSet adds in some necessary control features and restores the Dell hotkey functions if users were comfortable with those.
But, this issue is about the audio drivers and you need to use the Dell version. By the way, the BIOS should be updated to the latest available version.
Tuesday, February 23, PM. Hi, Please run dxdiag and save a log. You posting the problem here doesn't make much sense. This is an issue Dell must resolve with updated drivers. Microsoft does not write drivers for any third party hardware. If Dell can't correct it what do you expect Microsoft to do? The solution is to find a windows 7 compatible driver.
Well the mic is usualy tied to the soundchip on the computer or a sound card for desktops. To use the mic first you must enable the mic as the recording input device. Then you must adjust the input volume. I would show the steps but unfortunately I am not at my computer at home so I can't remember specifically the steps.
I know it so well it's like automatic. Thanks all for your assistance on this. View solution in original post. The section called "Allow desktop apps to access your microphone" was not there. The page just stopped after it listed all the Microsoft products. We have a program that is supposed to push Windows updates to our computers but apparently it has not been doing that on mine yikes!
That's a whole different issue there! I ran Windows updates and the "Allow desktop apps to access your microphone" showed up. Problem solved. Thanks for your help! Similar issue - new XPS 13 - people are unable to hear me by laptop microphone or on headphones they work on my phone. I ensured above were "on", did troubleshooting, there was no loud beep when colored strips appeared, reboot but still no go.
Not very tech savvy. Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by Shubnam Solved. XPS Internal and external microphones not working. Hi everyone, I am having an issue where whenever I try and video conference, my internal microphone doesn't pick up any sound.
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